Last Updated: 01-24-2025

At Holistic Innovative Interventional Pain Associates, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services. You retain the option to opt-in or opt-out of communications at any time. We respect your preferences and will promptly update your communication settings according to your wishes.

1. Information We Collect

We may collect the following types of information from you:

  • Contact Information : Name, email address, phone number, and mailing address.
  • Service-Related Information : Details related to your use of our services, preferences, and feedback.

2. How We Collect Your Information

We collect information in various ways, including:

  • Website Forms : When you fill out forms on our website, such as contact forms or service requests.
  • Email Communications : When you communicate with us via email.
  • Service Contracts : During the initiation or renewal of service agreements.
  • In-Person Interactions : During onsite service visits.
  • Texting Us First : When you initiate communication by sending us an SMS, this is considered consent to receive text messages.

3. Purpose of Information Collection and Usage

We collect and use your information for the following purposes:

  • Service Provision : To deliver, maintain, and improve our services to you.
  • Scheduling and Communication : To schedule appointments, confirm services, and communicate important information.
  • Billing and Payment Processing : To manage billing inquiries.
  • Customer Support : To respond to your requests, questions, and feedback.
  • Legal Compliance : To comply with legal obligations and protect our rights.

4. Information Sharing and Disclosure

  • No Sharing for Promotional Purposes: Customer information is never shared or sold with third parties or affiliates for marketing or promotional purposes. Your contact information is treated with the utmost confidentiality and is used solely for the purposes explicitly stated in this privacy policy.
  • Exclusion of Mobile Opt-In and Consent Information: Mobile opt-in and consent information is never shared with anyone for any purpose.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes.

5. Accessing and Updating Your Information

To access, correct, or delete your personal information, or to inquire about our privacy practices, please contact us:

You are entitled to access, rectify, or delete your personal data at any time. To exercise these fundamental rights, please contact our team through the appropriate channels provided. We are committed to responding promptly and efficiently to all user requests regarding their personal data.

6. Security of Your Information

We implement appropriate technical and organizational measures to maintain a high level of data protection and to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our team continuously monitors and updates our systems to ensure the integrity and security of your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. It is recommended that you periodically review this policy to stay informed about how we protect your personal information and respect your privacy rights.

8. Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

9. Accessibility

This comprehensive privacy policy is consistently available for your reference on our website. We strive to ensure that our users can easily access and understand our privacy practices at all times.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: patient.hiipa@gmail.com
  • Phone: (346) 230-4070